L'agenda itpms
Votre Certification PRINCE2
centre accrédité APMG
Apportez à vos projets un soutien méthodologique de valeur pour en garantir la réussite et le respect des objectifs.
En savoir +Votre Certification ITIL
centre accrédité EXIN
Elaborez et soutenez votre modèle de gestion des services informatiques sur la base de pratiques éprouvées.
En savoir +Livres ITIL et PRINCE2
ITIL CONCEPTION DES SERVICES
Réf : TS1021
L'ouvrage Conception des services propose des recommandations pour la conception des services et des processus ...
Langue : Français
21 x 28 cm - 334 pages
ISBN : 9780113311620
101.50€
KEY ELEMENT GUIDE SERVICE TRANSITION
Référence : TS1130
Key Element Guide Service Transition is a handy reference guide to the core Service Transition publication. It discusses ITIL, its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to 'common practice' and what compliance means. The main focus of this publication is to provide an overview of the principles, objectives and key elements of Service Transition.
Key features :
Key Element Guide Service Transition is a handy reference guide to the core Service Transition publication. It discusses ITIL, its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to 'common practice' and what compliance means. The main focus of this publication is to provide an overview of the principles, objectives and key elements of Service Transition.
Key features :
- Resource to use prior to starting an Intermediate Lifecycle Course
- Discusses key terms and fundamental concepts used in ITIL
- Provides guidance on other ITIL publications and links to external practice, frameworks and standards
| Langue : | Anglais |
| Format du livre : | 14 x 10 cm |
| Nombre de pages : | 62 pages |
| Numéro ISBN : | 9780113311217 |
10.20€
