L'agenda itpms

Votre Certification PRINCE2

centre accrédité APMG

Apportez à vos projets un soutien méthodologique de valeur pour en garantir la réussite et le respect des objectifs.

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Votre Certification ITIL

centre accrédité EXIN

Elaborez et soutenez votre modèle de gestion des services informatiques sur la base de pratiques éprouvées.

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Livres ITIL et PRINCE2

INFORMATION LIFECYCLE SUPPORT : WISDOM, KNOWLEDGE, INFORMATION AND DATA MANAGEMENT (WKIDM)

Réf : TS3090

This publication provides a comprehensive and much-needed source of information on data and information …

Langue : Anglais
21 x 21 cm - 120 pages
ISBN : 9780113312627

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35.50€

ITIL V3 FOUNDATION EXAM STUDY GUIDE

ITIL V3 FOUNDATION EXAM STUDY GUIDE
Référence : VP3130

This new title covers all the material found in the ITIL® Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter.

The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course. The book also contains official ITIL diagrams and Glossary of terms which are fully licensed by the British Government.
 
Key Features :
  • Covers all Foundation Exam Content
  • Contains Official Sample Exams
  • Contains Official Glossary of terms
  • Great fold-flat format for class training
  • Processes explained separately to support post exam implementation

Langue : Anglais
Format du livre : 15 x 21 cm
Nombre de pages : 232 pages
Numéro ISBN : 9789087530693
22.80€