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LES FONDAMENTAUX D'ITIL V3
Réf : VP3071
Ce guide présente de manière simple et concise le contenu des cinq ouvrages de la bibliothèque ITIL V3. Il explique …
Langue : Français
17 x 24 cm - 406
ISBN : 9789087530587
40.50€
ITIL Edition 2011 SERVICE TRANSITION
Référence : TS1230
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.
'ITIL Service Transition' focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered. This publication provides guidance and process activities for the transition of services into the business environment.
Key features :
The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle.
Terminology has been clarified and made consistent across the publications and the ITIL glossary.
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.
'ITIL Service Transition' focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered. This publication provides guidance and process activities for the transition of services into the business environment.
Key features :
The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle.
Terminology has been clarified and made consistent across the publications and the ITIL glossary.
| Langue : | Anglais |
| Format du livre : | 215 x 280 mm |
| Nombre de pages : | 360 pages |
| Numéro ISBN : | 9780113313068 |
101.50€
