L'agenda itpms
Votre Certification PRINCE2
centre accrédité APMG
Apportez à vos projets un soutien méthodologique de valeur pour en garantir la réussite et le respect des objectifs.
En savoir +Votre Certification ITIL
centre accrédité EXIN
Elaborez et soutenez votre modèle de gestion des services informatiques sur la base de pratiques éprouvées.
En savoir +Livres ITIL et PRINCE2
ITIL Edition 2011 SERVICE TRANSITION
Réf : TS1230
Recommandations clés pour soutenir les changements et les mises en production dans le respect des contraintes opérationnelles.
Langue : Anglais
215 x 280 mm - 360 pages
ISBN : 9780113313068
101.50€
ITIL Edition 2011 LIFECYCLE SUITE
Référence : TS1260
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.
ITIL is based upon a lifecycle approach and the core guidance consists of five publications : 'ITIL Service Strategy', 'ITIL Service Design', 'ITIL Service Transition', 'ITIL Service Operation', 'ITIL Continual Service Improvement'.
Key features :
The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle.
Terminology has been clarified and made consistent across the publications and the ITIL glossary.
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness.
ITIL is based upon a lifecycle approach and the core guidance consists of five publications : 'ITIL Service Strategy', 'ITIL Service Design', 'ITIL Service Transition', 'ITIL Service Operation', 'ITIL Continual Service Improvement'.
Key features :
The updated ITIL publications share a similar standard structure (including generic content in Chapters 1, 2 and 6) to improve consistency and aid navigation. Some content has been reorganized to improve flow and readability, and ensure alignment across the suite - including clarification around interfaces, and inputs and outputs across the service lifecycle.
Terminology has been clarified and made consistent across the publications and the ITIL glossary.
| Langue : | Anglais |
| Format du livre : | 215 x 280 mm |
| Nombre de pages : | 1959 pages |
| Numéro ISBN : | 9780113313235 |
360.00€
