L'agenda itpms
Votre Certification PRINCE2
centre accrédité APMG
Apportez à vos projets un soutien méthodologique de valeur pour en garantir la réussite et le respect des objectifs.
En savoir +Votre Certification ITIL
centre accrédité EXIN
Elaborez et soutenez votre modèle de gestion des services informatiques sur la base de pratiques éprouvées.
En savoir +Livres ITIL et PRINCE2
ITIL Edition 2011 SERVICE STRATEGY
Réf : TS1210
Recommandations et perspectives pour accompagner la transformation de la DSI en partenaire stratégique.
Langue : Anglais
215 x 280 mm - 469 pages
ISBN : 9780113313044
101.50€
RELEASE, CONTROL AND VALIDATION INTERMEDIATE CAPABILITY
Référence : TS2020
This guide provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus.
It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes.
Covers the following processes and functions and how they contribute to the Lifecycle :
This guide provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus.
It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes.
Covers the following processes and functions and how they contribute to the Lifecycle :
- Change Management
- Service Asset and Configuration Management
- Service Validation and Test
- Release and Deployment Management
- Request Fulfillment
- Service Evaluation
- Knowledge Management
| Langue : | Anglais |
| Format du livre : | 10 x 14 cm |
| Nombre de pages : | 140 pages |
| Numéro ISBN : | 9780113312108 |
11.15€
